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What should you do when your Tucson home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your residence – and your family – against the multitude of risks you could encounter, like break-ins, fire, and flooding. Despite the fact that your home may be prepared, that doesn’t mean you are. Do you understand what to do if your Tucson home alarm system goes off? The sound of an alarm can be shocking, bewildering, and might incite panic. Your best bet is to stay composed and abide by these easy guidelines.

Actions to Take Whenever Your Home Alarm System In Tucson Triggers

It’s a scenario nobody desires to be in, but it’s also the reason why you ordered a home alarm system in the first place. You’re awakened from a deep sleep with the telltale blasting of an alarm after a home security component has been triggered. What are you going to do?

  1. Stay calm. This is easier said than done when your home security alarm is ringing loudly, and your pulse is pounding. But keeping a cool head is the optimal way to evaluate what is happening. Avoid the urge of trying to deal with the emergency alone but instead let your monitoring professionals and first responders do their job.
  2. Take care of your loved ones. Your primary concern should be your family and moving them to safety. In the case of a burglary, this might involve proceeding to a predetermined safe room as far away from access points as possible. It’s likely that your alarm already scared off the intruder, but it’s always smarter to be safe than sorry. If there’s fumes or flames, you ought to leave your home immediately.
  3. Grab your smartphone. Nowadays, the majority of individuals take their cell phones constantly with them, but you might fail to take it during an emergency. It’s a good thing to have. You’ll have the opportunity to stay connected with your monitoring specialists and receive updates through your home security app.

Collaborate With Your 24/7 Monitoring Specialists

The moment your home alarm system in Tucson goes off, your round-the-clock monitoring professionals will act immediately. Their first move is to validate your alarm, and that involves communicating with you. The procedure they adhere to depends on the kind of emergency. For instance, if a medical emergency is initiated, a single attempt will be made to contact you before first responders are deployed. In the event of an intrusion - the most typical sort of event - a monitoring professional will abide by these procedures to contact you:

  • An attempt will be made to contact you via the central command panel. You will typically be asked for a passcode.
  • If that effort isn’t successful, a call is made to your principal contact number.
  • A secondary number or your first contact person is tried next.
  • If there is still no answer, nearby police are dispatched.
  • Your monitoring specialists will follow up with you again once authorities are alerted.

If you're not in a situation where you can interact with the monitoring team, that’s OK. Support will still be sent even if you're unable to substantiate the emergency.

Get prepared for any situation with a Vivint home alarm system in Tucson

Be prepared for any crisis with a contemporary home alarm system in Tucson from Vivint. Dial (520) 655-6492 to begin designing your property’s security today.